In our residential aged care homes, our team members take the time to understand our residents and tailor care to each person.
Residents are encouraged to pursue their interests through a range of lifestyle programs, and our homes are open to family and friends, who are always welcome to visit.
“When I first visited Colton Close, I was immediately struck by the friendliness and warmth of the staff and the management team,” says Jill Calleja, whose mum, Mavis, has been a resident since May 2023.
“Mum was living at another retirement village, and we weren’t happy with aspects of it, and a friend whose mother lives at Colton Close recommended it to us.”
Mavis spent a few weeks at Colton Close under respite arrangements, so she and Jill could get a feel for the rooms, meals, staff, ambience and level of care. They both loved it, and Mavis moved in permanently not long after.
“Mum has a lovely big room which has been recently renovated and one of the walls is painted a gorgeous shade of green. There’s a little lounge room attached to her room where she can watch TV and sit either by herself or with other people,” said Jill.
“She feels very much at home here. When I arrive to see her, she’s often doing one activity or another, whether it’s music or dancing, keeping her mind and body active,” Jill said.
“What’s really struck me, though, is the level of genuine care from the staff here,” said Jill.
“They are all so friendly and kind, to mum and to me as well. Nothing is a problem and when I take mum out she always gets lovely compliments from them on how she looks and what she’s wearing. It’s everyone, from whoever is in charge on the floor that day, to the nurses, carers, other team members and the reception team. It’s so genuine and kind and makes us both feel so good.”
To read more about our residents, team members and Benetas in our Year in Review 2022-2023 click here: https://lnkd.in/gYvw7WPH
- Behind Benetas
