Join our team of over 2,000 people making a positive difference to older Victorians through aged care, retirement living, home care and community services. As a trusted not-for-profit organisation, we value collaboration, new ideas and investing in people. Our inclusive teams are supported by approachable leaders who encourage development and adaptability in a constantly evolving sector.

Our Team

Dalkeith Heights & Gardens in Traralgon offers both Retirement Living and Residential Aged Care on site. We’re seeking a Customer Service / Administrative Officer on a casual basis to provide shift coverage across both settings. This is a great opportunity for an experienced administrator or receptionist wanting flexible work while making a meaningful contribution to a supportive and resident-focused environment.

The Role – Casual Shift Cover:

• Perform front desk and reception duties across both the retirement village and aged care facility

• Provide administrative support to site managers and teams as required

• Respond to phone, email, and in-person enquiries from residents, families and visitors

• Assist with tours of the facility and village when requested

• Maintain office records and supplies

• Support scheduling of meetings, site events or training sessions when on shift

About You:

• Previous experience in administration, reception or customer service

• Excellent communication skills and professional presentation

• Able to work across both retirement living and aged care environments

• High attention to detail and ability to manage competing priorities

• Friendly and empathetic, with a genuine interest in working with older people

• Flexibility to cover shifts at short notice preferred

• Compliance with required immunisations (e.g. annual flu vaccine)

Why Benetas?

• Work in a values-based, not-for-profit organisation

• Salary packaging available to boost your take-home pay

• Supportive team culture and inclusive environment