• Customer Service Officer/Receptionist opportunity
• Working in a Residential Services Home in Mornington
• Permanent part time role working 2 days a week (9am - 5pm, Tuesday and Friday)

What you do matters 

Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to help older Victorians live their best lives.

We’re looking for a Customer Service Officer (CSO) to be the backbone of our administrative operations in our residential aged care home. This is a great opportunity for an experienced administrator/receptionist looking to take the next step in their career, or a health / community professional looking for a role off the floor. Additionally, it’s a great opportunity to engage with the residents and make a difference to someone’s day.  

Some of the ways you’ll make a difference:

• Provide administrative support functions for the site
• Perform reception/switchboard and administrative duties to meet customer needs
• Ensure promotional resources and information about Benetas is accessible and disseminate appropriate information to clients/families
• Conduct orientation tours of the site when delegated by the manager
• Perform administrative tasks as delegated by the manager
• Maintain office inventory and records
• Schedule meetings and arrange conferences, training and site events

To help you achieve this, ideally you’ll have:

• Experience performing reception and administrative tasks in a fast paced environment
• An interest in spending time with the elderly, and demonstrated empathy and kindness towards them
• High level of verbal and written communication skills
• A high attention to detail, accuracy and effective time management skills 
• Experience in staff rostering and general payroll related enquiries would be highly desirable
• A formal administrative qualification or study in a relevant discipline is highly desirable
• The annual flu immunisation and a commitment to receiving the immunisation each year

Why work with us? 

• Permanent, part-time
• Apartment style residential living and home to 103 residents
• Not-for-profit salary packaging up to $18,300 per year - offering you more take home pay with less tax!
• Paid training hours to build your skills
• Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
• A proven history of internal career progression and opportunities for you to move within Benetas so your story with us continues

Interested in applying:

We are proud to provide an inclusive workplace - with a diverse workforce that reflects the client base .We respect and value differences and encourage people of all ages and backgrounds to apply.

Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

The successful candidate will need to undertake a NDIS Worker Screening Clearance and provide proof of annual flu immunisation.

What do we do? We care – in a big way!

We make a difference - We have been caring for older Victorians for over 70 years, providing a safe and supportive services that cater for all such as residential aged care, retirement living, respite, primary care and in-home services – all across Victoria.

By working with our values in mind – Respect, Responsibility, Community, and Spirit, we are able to care for and celebrate every client and resident for being the incredible individual that they are. Not only do we celebrate our residents, but we celebrate each other.

Have a meaningful career with Benetas where the work that you do will really matter. Should you apply? It is a yes from us!