• Residential Services Manager
• The Views Residential Aged Care Home in Heidelberg
• Permanent, Full Time

What you do matters 

Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to help older Victorians live their best lives.

We’ve got an excellent opportunity to join Benetas as a Residential Services Manager, managing the operation of ‘The Views’ residential aged care home, and ensuring the safe and compassionate care of the 103 unique individuals who reside in this modern, apartment style home, with sweeping views. 

Some of the ways you’ll make a difference:

• Managing and leading a diverse team of employees and volunteers to provide an exemplary level of care and service to our residents
• Responding quickly and effectively to issues including Human Resource, client complaints and serious incidents
• Facilitating the implementation and effective use of quality and risk management information systems
• Ensuring employees are aware of their responsibilities around incident management and reporting, including compulsory reporting obligations
• Maintaining financial performance targets including occupancy levels, ANACC management and budget outcomes
• Implementing relevant legislative and policy changes and maintain appropriate aged care standards
• Fostering and developing effective relationships with residents, their families, staff and volunteers in support of the client goals of care

To help you achieve this, ideally you’ll have:

• A passionate people leader with proven methods for leading, developing and managing staff
• Experience working within the Aged Care legislative framework, including Compulsory Reporting requirements and the Aged Care Complaints Scheme or similar
• Experience working with the Aged Care Quality Standards and Accreditation Frameworks and requirements or similar
• Knowledge of the ANACC, including its impact on business outcomes and a sound understanding of Occupational Health and Safety regulations
• A passion for providing high quality service and continuous improvement to achieve results
• A background as a Registered Nurse (RN) is desirable but not essential. 

Why work with us? 

• $74 hourly rate
• Permanent, full-time
• Job Security with Permanent Full Time hours and a Monthly Accrued Day off (ADO) 
• Not-for-profit salary packaging up to $18,300 per year - offering you more take home pay with less tax!
• Paid training hours to build your skills
• Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
• A proven history of internal career progression and opportunities for you to move within Benetas so your story with us continues

Interested in applying:

We are proud to provide an inclusive workplace - with a diverse workforce that reflects the client base .We respect and value differences and encourage people of all ages and backgrounds to apply.

Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

The successful candidate will need to undertake a NDIS Worker Screening Clearance, key personnel requirements/checks and provide proof of annual flu immunisation.

We make a difference - We have been caring for older Victorians for over 70 years, providing a safe and supportive services that cater for all such as residential aged care, retirement living, respite, primary care and in-home services – all across Victoria.

By working with our values in mind – Respect, Responsibility, Community, and Spirit, we are able to care for and celebrate every client and resident for being the incredible individual that they are. Not only do we celebrate our residents, but we celebrate each other.

Have meaningful career with Benetas where the work that you do will really matter. Should you apply? It is a yes from us!