What YOU do matters!

• Are you looking to do something that matters? At Benetas, you’ll be part of a diverse, engaging and collaborative culture that is guided by our values of respect, responsibility, community and spirit. Join us and make a difference!
• Insights and analytics have never been so important for the health and aged care sector, and this is a fabulous opportunity to join a hard-working team building something big.

Benetas is looking for an experienced researcher for the position of Insights Manager.  The role is responsible for evolving and leading our enterprise-wide insights function at Benetas. The Insights Manager will be responsible for continuing to build an efficient team and delivering meaningful insights on a regular basis to address a wide variety of internal and external stakeholder needs.

About the role

The Insights Manager, together with one direct report, will be responsible for:

• Building a deeper understanding of our current and prospective customers and delivering actionable insights to the business which will help inform short- and long-term organisational priorities.
• Recruiting and managing our Consumer Advisory Body
• Growing awareness of our brand as a thought leader by delivering high quality, innovative, and actionable research for advocacy on issues facing the aged care sector and older people generally.

This role sits on the Leadership team of the Customer, Insights and Marketing team, and reports into the GM, Customer, Insights & Marketing.  The position is located at our Support Office in Hawthorn East, just 10 kilometres from the Melbourne CBD.

About you

• Tertiary qualified in quantitative analysis, marketing, market research, psychology or a related field
• Extensive experience and knowledge of a range of research activities including sourcing, analysing, and interpreting complex data, designing, and executing qualitative and quantitative market research studies.
• Familiar with advanced statistical techniques including conjoint modelling, segmentation and driver analysis
• Experienced leader, with confidence to participate, lead and influence team discussions to bring the voice of the consumer into consideration when making decisions
• Excellent verbal and written communications skills
• Highly developed organisational and time management skills                                                           

 You can look forward to

• Permanent part-time employment (0.8 FTE)
• Working from home up to two days per week, and in our Support Office in Hawthorn East
• Being part of a trusted team within a supportive community
• Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
• Engaging in meaningful work with a strong commitment to customer experience
• Varied role with excellent opportunities to show leadership and develop professionally
• Generous salary packaging arrangements including novated car leasing options
• Working with an engaged and passionate team

About Benetas:

Benetas is a leading not-for-profit organisation dedicated to actively working with older Victorians, their friends and carers through a range of residential aged care, primary care, and in-home services. We care about our people’s health and well-being and are committed to our reputation as a truly great place to work and volunteer.