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Pastoral Care Practitioner

  • Eastern Suburbs, VIC, Australia
  • Northern Suburbs, VIC, Australia
  • People, Culture and Diversity
  • Residential Services
  • Support Office
  • Maximum Term
  • Closing on: Feb 8 2026
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Empowered to shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. 

Our Team

The Benetas Pastoral Care service is a significant part of our organisations social dividend and demonstrates our commitment to value the whole person and all aspects of their life. Pastoral, whole of life care, is respectful of all religious faiths and expressions of spirituality, acknowledging the residents' beliefs, important relationships and all that is meaningful to them. As a natural people person with a good ear, you’ll support residents and their families with a range of issues, including spirituality and meaning (non-denominational and multi-faith), grief and loss, adjusting to change, palliative care and end stage of life.

The Role

The Pastoral Care Practitioner provides Pastoral Care to residents of our aged care home called 'The Views' located in Heidelberg. This role is for a maximum term of 12 months to cover a long leave period, and is part time for 45.6 hours per fortnight. 

  • Managing and responding to Allied Health referrals for Pastoral Care provision, assessing and responding pastorally
  • Providing 1:1 and group based inclusive/ non-denominational / multi-faith respectful Pastoral Care including Memorial Services, spiritual reminiscence, spiritual and emotional support
  • Implementing individualised, culturally sensitive care to all residents and clients
  • Supporting Benetas in the community including fostering Parish Partnerships 
  • Communicating and promoting the Pastoral Care Service within the community and within Benetas
  • Working collaboratively with all stakeholders including Community Engagement Coordinators (Lifestyle)
  • Responding to requests from residents, clients, their families and representatives, Benetas employees and volunteers for services, denominational visitors and local clergy providing chaplaincy, sacramental ministerial/church-based services and rituals
  • Maintain a caseload of referrals - minimum 20% of allocated resident cohort

About you

  • CPE (Clinical Pastoral Education) - minimum 1 unit and eligibility for membership of Spiritual Care Australia
  • Prior experience as a professional Pastoral Care Practitioner in an Allied Health role or equivalent
  • Experience in effective documentation management, including spiritual assessments and progress notes
  • Strong interpersonal skills to develop effective working relationships, and build rapport with residents and their families
  • Demonstrated resilience and compassion when dealing with complex spiritual care needs, such as grief and loss
  • NDIS Worker Screening Clearance ID or ability to obtain

Why Benetas?

  • Not for profit salary packaging up to $18,550 per annum - reduce tax and increase your take home pay
  • Career Progression – Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own Scholarship program
  • Recognitions and Awards – celebrate your achievements with peer and Benetas recognition programs

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

Interested in developing a career with Benetas, APPLY NOW! Applications close 8 February. 

Applications are reviewed and shortlisted on a rolling basis, and the position may be filled before the ad closes. 

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